NEXAPOINT

When systems fail, it should be our problem — not yours.

We design, install and maintain your entire IT stack — servers, networks, CCTV — with an SLA that states response time as a number, not a promise.

Servers keep failingOffice-wide slow WiFiCCTV won't play backRansomware anxietyNo in-house IT team
120+systems under our care
15 นาทีaverage SLA response
99.9%average uptime last year

Why businesses hand us the server-room keys

DESIGN

Designed from your site, not from a catalog

We survey before we quote — user counts, floor plans, dead zones, real load — then size the hardware to fit. No overselling, no underselling.

SLA

A contract written in numbers

Respond in 15 minutes, on-site within 4 hours in metro areas — written into the contract, with penalties on our side if we miss.

SPARE

Spares on the shelf before things break

Every critical device we maintain has a spare in our stock — hot-swapped immediately, no week-long ordering wait.

REPORT

Monthly health reports in plain language

Not a wall of logs — one page an owner can read: what's at risk, what to replace next year, what to budget.

Talk to our engineers

Not sure where your system is fragile?

Book a free site survey — our engineer walks your site, flags the risks, and leaves a no-obligation quote.

LINE@nexapoint
Phone02-000-1424
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